Shipping policy

SHIPPING POLICY

Last updated: [09.09.2026.]

Where we ship
We ship across the EU, currently serving Croatia, Slovenia, Hungary, and Germany.

Processing time
Orders are dispatched within [1 business day] of confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Delivery time
Delivery across the EU takes 2 to 3 business days from dispatch, via [COURIER].

Shipping costs

• Free shipping on orders over 41 €.
• Below that, a flat rate of 11 € applies.

All prices are shown in euros (€) and include applicable taxes unless stated otherwise.

Tracking
Once your order ships, we send a confirmation with tracking details.

Failed or refused delivery
If a parcel is returned to us because it could not be delivered or was refused, we will contact you to arrange redelivery. Additional shipping costs may apply.

Damaged in transit
If your order arrives visibly damaged, note it with the courier where possible and contact us at [EMAIL] within [8] days with photos, so we can resolve it quickly.

Contact: [EMAIL] | [PHONE]